1. Information We Collect
We collect the following types of information when you interact with us:
A. Personal Information
Information you provide directly, such as:
- Full name
- Email address
- Phone number
- Billing and shipping address
- Payment details (handled securely by payment gateways)
- GST number (for business customers, if applicable)
B. Non-Personal Information
Automatically collected data when you visit our website:
- IP address
- Browser type and version
- Device details
- Pages visited, time spent, and referring URLs
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the collected data for the following purposes:
- To process and fulfill your orders
- To communicate with you regarding orders, deliveries, or queries
- To improve our products, website experience, and customer service
- To send you order confirmations, invoices, and updates
- To send promotional offers or newsletters (only if you opt-in)
- To comply with legal and regulatory obligations
3. How We Protect Your Information
We follow strict security measures to protect your data:
- SSL (Secure Socket Layer) encryption for all data transfers
- PCI-DSS–compliant payment gateways (e.g., Razorpay, PayU, Cashfree, Stripe)
- Restricted employee access to personal information
- Regular system audits and malware scanning
We do not store or have access to your complete payment card or banking details. All financial transactions are processed through secure third-party gateways.
4. Sharing and Disclosure
We respect your privacy and do not sell or rent your personal data.
We may share your information only with:
- Payment gateways: to securely process your payment.
- Courier and logistics partners: to deliver your orders.
- IT & support service providers: for hosting, analytics, or maintenance.
- Legal authorities: when required by law or to prevent fraud or misuse.
All third-party partners are bound by confidentiality and data protection agreements.
5. Cookies and Tracking Technologies
We use cookies to:
- Enhance your website experience
- Remember your preferences and shopping cart items
- Analyze site traffic and user behavior
You can choose to disable cookies through your browser settings, but some features of the website may not function properly.
6. Your Rights and Choices
You have the right to:
- Access and review your personal data
- Request correction or deletion of inaccurate information
- Opt-out of marketing communications anytime by clicking “unsubscribe” in our emails
- Withdraw consent (subject to legal or contractual obligations)
To exercise these rights, contact us at support@stichstores.com.
7. Retention of Information
We retain your personal information only as long as necessary to:
- Fulfill your orders
- Provide after-sales support
- Comply with tax, legal, or accounting requirements
After that, your information is securely deleted or anonymized.
8. Links to Other Websites
Our website may contain links to third-party websites (like payment gateways, courier tracking pages, or social media).
We are not responsible for the privacy practices or content of those sites.
Please review their privacy policies before sharing any information.
9. Children’s Privacy
Our services are intended for individuals above 18 years of age.
We do not knowingly collect personal information from minors.
If we become aware that we have received data from a child, we will delete it immediately.
10. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements.
Updates will be posted on this page with a revised “Effective Date.”
Continued use of the website after such changes constitutes your consent to the updated policy.
11. Contact Us
If you have any questions, concerns, or complaints regarding this Privacy Policy, please contact us at:
StichStores.com
📧 Email: stichstores2365@gmail.com
📞 Phone: +91-7999367307
🏢 Address: 161,RAILWAY COLONY,KARELI Dist-Narsinghpur Madhya Pardesh 487221